Buyer Support

How to Buy on Fargo Shopping
For a buyer, you must have an account to make a purchase. So you need to either signup for an account or login to your account. There are two methods of purchasing. OPTION 1

  1. Click on a product you want to buy and add to cart.
  2. Proceed and checkout
  3. Fill in your billing and account details and pay
  4. ALWAYS be sure to use your payment confirmation code you receive after paying to finish payment

OPTION 2

  1. signup/ login first to your account
  2. Go to the product you want to buy, checkout and pay
  3. ALWAYS be sure to use your payment confirmation code you receive after paying to finish payment

We have organized for you a quick step by step screenshot on how you need to signup/login buyer support

If you have any issues, you can always contact us and we will be more than willing to help

How to Use a Coupon/ Discount Card
Sellers on Fargo Shopping may offer discounts to buyers. If you’ve been offered a coupon by a seller, it means you qualify for a discount 0f between 1% to 100% (Yes, 100% and you pay ABSOLUTELY NOTHING)

To Use a coupon follow these steps;

  1. Identify a product you want to buy (This must be the product that has a coupon)
  2. Click add to cart. You will see the screen below

 

Coupons on Fargo Shopping

3. Proceed to checkout

How do I make a payment using Safaricom Mobile Money payment option?

In order to make a payment using your Safaricom Mobile money transfer service, please go through the following steps:

Safaricom (M-pesa)

1. Go to the M-PESA menu on your phone
2. Select Pay Bill option
3. Select “Enter business number” and enter 523190. Press OK.
4. Select “Enter Account no and enter the four (4) digit Order Ref. 2XXX
5. Enter order total amount e.g (KSh 104999)
6. Enter your PIN and press “OK” to send the money.
7. Confirm all the details are correct.
8. You will receive a transaction confirmation SMS from M-PESA immediately.

Once payment is received, you will receive a confirmation of your order by email.

Note.
• You must pay the exact amount indicated on No. 5
• You must make payment within 1 hour to avoid your order being cancelled.

What should I do if my payment fails?
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In case of error, you can contact Fargo Shopping Customer Service IT Support on 0700 466 773 for further assistance.

below is an mpesa sample checkout page you should see

how-do-i-make-a-payment-using-safaricom-mobile-money-payment-option

What should i do when the page doesn't show properly

When you have the screen shown below

Please note that this site is a responsive site hence its appearance will depend on the screen size you are viewing it from. Therefore when you have a screen like the one shown above,just do the following

  • Remove the sidebar
  • Click the green button to maximize the window
  • Point the edge of the page that you are viewing and when the cursor changes to double edged arrow just drag it to expand the display